Patient Registration Specialist

Founded as a faith-based hospital in 1931 by the Sisters of Charity of the Incarnate Word Dignity Health – St. Bernardine Medical Center is a 342-bed acute care nonprofit hospital located in San Bernardino California. The hospital offers a full complement of services including the Inland Empire Heart and Vascular Institute an award-winning orthopedics program surgical weight loss and is an official Neurovascular Stroke Center as designated by ICEMA. The hospital shares a legacy of humankindness with Dignity Health one of the nation’s five largest health care systems. Visit https://www.dignityhealth.org/socal/locations/stbernardinemedical for more information.

Patient Registration Specialist is responsible for facilitating a positive patient experience through friendly coordination and advocacy in terms of reception registration and other interactions during the patients stay in the facility. Duties include assisting in proper identification of the patient collection of patient demographics information financial counseling cashiering advocating for governmental programs as well as anticipating and responding to the non-clinical needs of patients and their families.

• Two (2) years patient financial services experience in an acute care facility
• Third party payor requirement knowledge and basic insurance processing
• 4500 Key Strokes per hour
• Excellent communication skills
• Exceptional customer service skill
• Proficient with Microsoft Office package