Health Information Technician (HIT)

Health Information Technician

Full-Time | Non-Exempt

Mon - Fri: 8:30 a.m. - 5:00 p.m.

Post Date: 07/30/2024

Open Until Filled

Indian Health Board of Minneapolis is a Federally Qualified Health Care Center and community clinic providing access to quality health care and wellness services. We believe the best care happens when we listen and work together. While promoting and preserving our urban American Indian and Alaska Native traditions and identity, we embrace all people seeking patient-centered, culturally sensitive health care and wellness services.

At Indian Health Board we believe Good Relationships are supported by three interrelated values: Respect for culture - preserving and promoting our American Indian and Alaska Native heritage and identity while embracing all other cultures with acceptance and compassion; Excellence - seeking excellence in all our services, business practices, and community partnerships; Leadership - promoting ethical leadership based on collaboration and mutual respect.

We offer:

• Platinum benefits package available for employees working 30 hours per week or more: Health, Dental, Vision, FSA
• Company paid long term and life insurance
• Generous paid time-off
• Retirement savings plan with employer match

Our mission statement:

"To ensure access to quality health care services for American Indians and other peoples and to promote health education and wellness."

-Respect for Culture Excellence Leadership-

If our beliefs resonate with you, we want you, and encourage you to apply at IHB.

Job Summary

This position exists to provide accuracy, quality, security, and accessibility to the patient records at Indian Health Board of Minneapolis

Essential Functions

• Ensure that accuracy, quality, confidentiality, and accessibility for all patient records are maintained.
• Review records for completeness, accuracy, and compliance with regulations.
• Manage and enter health records data that contain the patient's diagnosis, treatment, and follow-up care. These documents can be paper, electronic or in digital formats.
• Retrieve and process patient emergency room, admission, and discharge documents per workflow and policy.
• Release information to persons or agencies according to regulation.
• Assist in the maintenance of the electronic database and peripheral programs, including troubleshooting.
• Serve as the primary communication between the health care team, providers, other employees, and outside organizations.
• Plan, develop and maintain health records storage and retrieval to analyze health information.
• Consult/clarify codes and diagnoses with conflicting, missing, or unclear information by consulting with providers or other employees.
• Assist in the implementation of health record workflows and policies.
• Evaluate appropriate health record needs.
• Maintain current knowledge of the integrated computer systems as they relate to the health record.
• Attend department and IHB staff meetings and represent health records at required meetings.
• Complies with the Quality Plan by implementing, monitoring, and reporting quality indicators.
• Ensure regulatory, accreditation, compliance and competency standards are met.
• Accurately scan, file, index, and process documents for the electronic health record as needed.
• Monitor, manage and process faxes, emails, messages, phone calls, and voicemails professionally, appropriately, and in a timely manner.
• Displays thorough understanding of job duties and policy/procedures and how positions inter-relate to other positions.
• Performs other duties as assigned by the HIT Supervisor and/or Manager.

Knowledge, Skills, and Abilities

• Knowledge of and respect for American Indian cultures and other cultures served by IHB.
• Knowledge of principles and practices of medical records technology.
• Knowledge of electronic health record systems.
• Knowledge and application of office and clinic procedures.
• Knowledge of office equipment such as computer, telephone, photocopier, and fax machine.
• Ability to maintain strict confidentiality and adhere to the confidentiality policy of the clinic in all aspects of medical records environment.
• Ability to maintain and project a positive attitude towards the clinic, patients, and staff.
• Ability to clearly communicate with patients, providers, and staff in a respectful and professional manner.
• Ability to distinguish letters, signatures, and symbols.
• Knowledge and respect of the American Indian culture.

Training and Experience

• An associate degree in health information technology.
• Coursework to include medical terminology, data analysis, clinical classification and coding systems, database security and management, anatomy, and physiology.
• Minimum 6 months of experience.
• Coding experience a plus.
• Registered Health Information Technician (RHIT) preferred.

Physical Demands

The work requires eye-hand coordination and manual dexterity sufficient to sort and file papers/folders. Requires normal vision range and the absence of color-blindness. Requires frequent bending, stooping, and stretching. Requires prolonged standing or sitting. May require lifting, up to 50 pounds.

HIPAA

IHB makes reasonable efforts to limit access to and use of protected health information (PHI) by employees to the minimum necessary performance of assigned duties as outlines in job descriptions. This position is access restricted to PHI needed to carry out health care operations.